Returns & Exchanges
At Sonya Moda, we strive to ensure you are completely satisfied with your purchase. If your garment isn't the perfect fit, we offer returns for store credit or exchanges within 14 days of delivery, provided items are in their original condition with tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and untampered.
Ship to Sonya Moda
Affix the provided shipping label to your parcel and drop it off at your nearest authorized carrier location; please retain your tracking receipt for peace of mind.
Quality Inspection & Processing
Once our atelier receives and inspects your return to ensure it meets our quality standards, your store credit or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing