Frequently Asked Questions

Everything you need to know about your Sonya Moda experience.

How long does shipping take?

We offer express worldwide shipping. Domestic orders typically arrive within 2-4 business days, while international shipments take approximately 5-10 business days depending on your location.

What is your return policy?

We accept returns on full-priced items within 14 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached.

How do I find my correct size?

Each product page features a detailed size guide. As our silhouettes are designed to be form-fitting yet flexible, we recommend following your standard measurements or contacting our stylists for personalized advice.

Are your garments sustainably made?

Yes, we are committed to ethical production. We work with small-scale manufacturers and prioritize high-quality fabrics that are designed to last, reducing the environmental impact of fast fashion.

Can I cancel or modify my order?

Once an order is placed, it is processed immediately by our warehouse. Please contact our support team within one hour of purchase if you need to make urgent changes, though we cannot guarantee modifications.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options including Afterpay and Klarna.